Receipts
Premium feature: This page only works with an active Pro subscription.
Required permission: You need Manage Payouts to open this page.
This page shows all payout receipts from previous payments. A receipt is created automatically when a payout is completed.
What are receipts?
Receipts are proof that a player received money:
- They show who was paid
- When the payment happened
- How much was paid
- And which items made up that payout
That matters because it gives your team:
- Clear proof of completed payouts
- A historical record
- Fewer disputes
- Better documentation
Summary cards
At the top of the page you usually see four cards:
1. Total receipts
How many receipts exist overall
2. Current page count
How many receipts are currently visible on the loaded page
3. Total paid amount
How much money has been paid in total
4. Average receipt
The average amount paid per receipt
Receipt table
The main table lists all receipts.
Columns
| Column | Meaning | Example |
|---|---|---|
| Receipt number | Unique ID | REC-123456789-001234 |
| Player | Name and Discord ID | Max Mustermann |
| Open amount | Amount the server owed | $15,000 |
| Paid amount | Amount actually paid | $15,000 |
| Date | When the payout happened | 15.01.2025 |
| Actions | Open details | 👁️ |
Tip: If the open amount and paid amount differ, the badge is often highlighted so you can review why the value changed between creation and payment.
Search
Use the search field above the table to find receipts by:
- Receipt number
- Player name
- Discord ID
The result list filters automatically while you type.
Viewing receipt details
Click the eye icon to open the detail modal.
Detail view includes
General information
- Receipt number
- Date and time
- Player information
Amount breakdown
Events
- Money from individual events
Minigames
- Coinflip, dice, jackpot, or similar entries
Line items
- A list of single transactions with type and amount
Summary
- Subtotal
- Final amount
- Who paid the player
Important terms
Open amount vs paid amount
Open amount
- What the server owed the player at the time
Paid amount
- What was actually paid when the payout was completed
These values can differ if new events or transactions were added between opening the payout screen and actually marking the payout as complete.
EventMate does not access players’ in-game bank accounts directly. The system only records what your team says was paid.
FAQ
Can I delete old receipts?
No. Receipts are meant to stay as a permanent record.
Can I edit a receipt?
No. Once created, receipts stay unchanged.
How long are receipts stored?
They are stored permanently unless the product behavior changes in the future.
Can I export receipts?
Yes. The detail view typically includes a CSV download action.
Who can see receipts?
Only users with the Manage Payouts permission.
What does REC-123456789-001234 mean?
REC= receipt prefix- The middle section usually maps to the guild or server ID
- The last section is a running number
Tips
Tips:
- Use the search to find receipts quickly
- Open the detail view when amounts look odd
- Watch highlighted differences between open and paid amounts
- Load older receipts in batches when you need historical data
Troubleshooting
If something does not work:
- Refresh the page
- Use the page refresh button
- Verify the Pro subscription is still active
- Verify that you still have Manage Payouts
Receipts are final records and cannot be deleted or edited from this page.
Need help?
- Ask your admin or lead
- Use the support Discord
- Report a bug from the dashboard if the receipt flow is broken